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Shipping & Returns

Domestic Shipping 

All Orders Placed before 6PM EST are processed within 24 - 48 Hours. 

All Orders Placed after 6PM EST are processed within  24- 72 Hours. 

To be eligible for Next Day Shipping Orders MUST be placed before 12:00 PM EST

Any Order that encounters payment delay, inaccuracy, or in-completion Shipping will be delayed for an additional 3 - 5 Business Days or until payment is remedied. This dose not included third Party Payment Plans. 

All Domestic Shipping time will take between 3-7 business days depending on destination. 

International Shipping 

 Pink Star Co. offers world wide shipping. 

All Orders Placed before 6PM EST are processed with 24 - 48 Hours. 

All Orders Placed after 6PM EST are processed with 24- 72 Hours. 

To be eligible for Next Day Shipping Orders MUST be placed before 12:00 PM EST

Any Order that encounters payment delay, inaccuracy, or in-completion Shipping will be delayed for an additional 3 - 5 Business Days or until payment is remedied. This dose not included third Party Payment Plans. 

NOTE: We are not responsible for any delays caused by destination country's customs clearance processes.

 All International Shipping time will take between 7 -15 business days depending on destination. 

Returns

The Pink Star Company dose not offer returns on any of it's products due to fraud and company hygiene policies. 

For unopened Bundles and Clip In Hair purchases ONLY, Pink Star Co. offers exchanges within 14 days of the purchase date.  

All other products are final sale. 

Store Credit is evaluated case by case. 

If you wish to have your purchase evaluated for a store credit please reach out to our team through our "Contact Us" page. 

Please allow 2- 3 Business days for a team member to respond to your inquiry.

Submitting a store credit inquiry dose not guarantee a store credit will be issued.